LongArm Assistant

Help Center

Resources to help you get the most out of LongArm Assistant

User Guides

Mobile App User Guide

Complete walkthrough of the mobile app — pipeline, estimates, invoicing, customers, settings, and more.

Open →

Pattern Library User Guide

Step-by-step guide to uploading patterns, organizing your library, setting up your gallery, and customizing your branding.

Open →

Setting Up Your Customer Intake Form

Configure your intake form and get a shareable link for customers to fill out before drop-off.

Open →

Managing Your Subscription

Upgrade, view billing details, or manage your plan from your Dashboard.

Open →

Frequently Asked Questions

What does LongArm Assistant include?

The web app gives you a Pattern Library to upload, organize, and share quilting patterns with customers. The mobile app (iOS) lets you manage quilt intake, track status, generate estimates, and handle billing — all in one place.

What are the limits to the free version?

LongArm Assistant is free to use with up to 3 active quilts on the mobile app and up to 15 patterns in the Pattern Library. No credit card required. Subscribe to unlock unlimited quilts and patterns.

Can my customers browse my patterns?

Yes. Once you upload patterns and enable your public gallery, you'll get a shareable link. Customers can browse and select patterns before drop-off.

How do I set up the customer intake form?

Go to Customer Intake from your dashboard. You can configure your form, set delivery options, add instructional content, and get a shareable link customers fill out before bringing their quilt in.

Where do I manage my subscription?

From your Dashboard, scroll to the Account section at the bottom. If you have an active subscription, you'll see a "Manage subscription" button that opens the Stripe billing portal.

Is the mobile app available on Android?

The LongArm Assistant mobile app is currently iOS only, available via the App Store. An Android version has not been developed but is planned.

How do I get help if something isn't working?

Email us at admin@longarmassistant.com — we're happy to help.